Our care services
Take control of your care by using tailored home care services in Ealing from Robin Home Care.
Home Care Services Ealing
Tailored home care services
in Ealing and Richmond
Our approach to delivering high quality care is simple. It’s your life, your choice, your care. This means you are at the centre of the process of developing and updating your Support Plan which puts you in charge of all the details of your care and how it will be delivered.
Our personalised care and support services give individuals more choice and control over their environment giving them the power to live a full life in a way that suits them.
We offer a range of high-quality care services, the details of which are determined by each individual client in their Support plan to ensure we deliver a truly personal experience.
Whilst every Support Plan is different and personalised for each of our clients, the following list will give you an idea of the range of services which could be tailored to your complex needs but if your needs are more unique, please call us on 0203 0112256 or email and we would be happy to discuss how we could help.
Our care services:
We can support your daily personal care needs in a sensitive and understanding way. You choose what you want done and we provide the care in the way you prefer.
In all cases our carers provide social interaction and companionship, when they visit. We want to be more than just carers. We go in with a smile because we want to help to do what we can to make sure that every day is a good day.
A well-maintained living environment helps to improve your quality of life and we can help to achieve this by ensuring these duties are carried out so that you do not need to worry about them.
We can offer the peace of mind which comes from having a trained live-in carer available in your own home with our live-in care service.
We believe that it is everyone’s right to be treated with dignity and respect as they get older. Our approach is to listen to our clients and allow them control over how their care is delivered.
Conditions we care for:
Living with dementia can be challenging but there is much that can be done to make life easier and more enjoyable.
Although painful for all involved, Robin Home Care understands that End of Life care requires compassion, understanding and expertise to ensure a dignified and respectful programme of care and support at what is a very difficult time for families.
The area of Learning Disability covers a wide spectrum of different conditions and Robin Home Care has trained carers who strive to work with our clients to foster an environment where they are supported, feel safe and fulfil their potential.
A physical disability of one form or another can affect any of us. At Robin Home Care our carers are trained to understand the best way to assist our clients to overcome physical challenges and live their lives to the full.
In addition to the above areas, Robin Home Care has delivered specialist care and more complex tasks when asked by our clients. Some of these additional skills are: –
- Stoma care
- Catheter care
- Conveen care
- Tracheostomy care
- Percutaneous Endoscopic Gastrostomy (PEG) feeding
We have a continuous programme of training for our carers and we will undertake, appropriate, specialist training for them, if required by our clients.
Electronic monitoring of our carers and the care delivered to you
As part of our service, we use a computerised monitoring system using mobile phones to monitor that our carers arrive on time, carry out all the tasks that you have specified and write notes on how the visit went. If you so wish, access to these notes can be given to family members to ensure that everyone who needs to be informed of how the care is delivered gets access to the information required.
Peace of mind, accountability and transparency are at the core of our systems and processes.
With the App you can:
VIEW CARE NOTES FOR COMPLETED CARE VISITS
COMMUNICATE WITH THE CARE PROVIDER
VIEW THE VISITS, OUTCOMES AND TASKS
SEE THE SCHEDULE OF CARE VISITS
You can rely on an Outstanding company
The delivery of care in England is closely regulated by the Care Quality Commission (CQC) and we are proud to say that, since May 2018, Robin Home Care has been rated as ‘Outstanding’ by CQC after their inspection of our home care service operations. Our existing clients have been very complimentary about the highest-quality care they receive from us with numerous reviews and comments to the CQC praising the care and support we provide.