Alzheimer’s & dementia care
You can rely on Robin Home Care to provide Alzheimer’s and dementia care in Ealing.
Dementia Care Ealing
Quality Dementia Care in Ealing designed to enrich lives
It is estimated that two-thirds of people in the borough of Ealing diagnosed with dementia live in their own homes where they are in familiar surroundings allowing them to cope better with the symptoms of dementia. The Care Quality Commission (CQC) is clear that good-quality, flexible care and support from creditable home care agencies, such as Robin Home Care, contribute significantly to maintaining independence, reducing social isolation, preventing admissions to hospitals and care homes, and supporting family carers. Robin Home Care is particularly well placed to help given our ‘Outstanding’ rating from CQC.
Bespoke Dementia care plans to give you choice and control
The right support, at the right time and in the right place, is especially important for people with dementia, to give them choice and control over the decisions that affect them. The approach we use at Robin Home Care is to discuss and implement a bespoke, collaborative Dementia Care Plan for each of our clients. This planning aims to take account of the special needs, preferences, history and sensitivities of each person we provide social care to. In addition, we work with family members, GPs, dementia consultants and other health professionals to develop flexible plans for each individual.
We understand that it is essential that we engage with our dementia clients at every visit in order to develop a meaningful relationship and gain their trust so that we can deliver the required quality of care to them. We never rush. Our carers take their time to make sure that people living with dementia are treated with dignity and respect at all times so that their care needs are met in full.
Areas we cover when developing a Dementia Care Plan include:
- A full discussion on establishing the best way to support the relationship.
- Find out as much as possible about the person’s life story.
- Gain trust by engaging in conversation at the start of every call.
- Use what we know to reminiscence about their past and events that were important to them.
- Engage in creative activities, including art, music, singing and hobbies.
- Devise nutritious meals, based on individual preferences to encourage healthy eating as well as monitoring fluid intake to prevent dehydration.
- Ensure that enough time is allocated to interact with the person to gain their trust and confidence
- Fully take into account the needs of family members and support them to cope with the pressures of caring for someone with dementia
Exceed expectations, with transparency, teamwork
Speak to us
For all your home care needs, contact us to see how we can help.
Trained carers with experience
When supporting a person with dementia, our carers are trained to have an understanding of the impact the condition has on that person. This includes understanding how the person might think and feel, as these things will affect how they behave. Our carers strive to help a person with dementia to feel valued and included by being sensitive to the person as an individual, with a focus on promoting their wellbeing and quality of life.
Each team of carers is fully briefed on individual Dementia Care plans and they stay vigilant to any changes in behaviour which is typical of different stages of dementia and which may require the development of their Dementia Care Plan.
Electronic monitoring of our carers and the care delivered to you
As part of our service, we use a computerised monitoring system using mobile phones to monitor that our carers arrive on time, carry out all the tasks that you have specified and write notes on how the visit went. If you so wish, access to these notes can be given to family members to ensure that everyone who needs to be informed of how the care is delivered gets access to the information required.
Peace of mind, accountability and transparency are at the core of our systems and processes.
With the App you can:
VIEW CARE NOTES FOR COMPLETED CARE VISITS
COMMUNICATE WITH THE CARE PROVIDER
VIEW THE VISITS, OUTCOMES AND TASKS
SEE THE SCHEDULE OF CARE VISITS
You can rely on an Outstanding company
The delivery of care in England is closely regulated by the Care Quality Commission (CQC) and we are proud to say that, since May 2018, Robin Home Care has been rated as ‘Outstanding’ by CQC after their inspection of our home care service operations. Our existing clients have been very complimentary about the highest-quality care they receive from us with numerous reviews and comments to the CQC praising the care and support we provide.
Help and support is available
Robin Home Care has a wide range of experience with helping people diagnosed with dementia and we are always on hand to share that experience, and suggest ways in which people with dementia, and their family carers, can get support. There are also a number of very useful sources of more information and the following links relate to well-renowned organisations providing information and support:
Dementia Friends is a programme from the Alzheimer’s Society’s in an initiative designed to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition. Dementia Friends is about learning more about dementia and the small ways you can help.
Dementia Concern is a charity providing information and support services for people with dementia and their carers in the London Borough of Ealing. Their main funders are the London Borough of Ealing, Ealing Clinical Commissioning Group and West London Mental Health Trust.